Frequently asked questions
Eye tests
How does the home eye test work?
An optometrist visits with portable equipment. It takes about 30 minutes and is free within Vadodara.
Orders
Can I order without my prescription?
Yes. Choose "send prescription later" at checkout, upload it from your account, or book a free eye test. We start making lenses only after our optometrist checks it.
How long do prescription glasses take?
2–4 working days after your prescription is verified. Same-day is available in Vadodara for in-stock single-vision lenses.
Payments
Is cash on delivery available?
Yes, across India. For made-to-order lenses we take a ₹199 advance online.
Returns
Can I return glasses with prescription lenses?
You can return the frame within 15 days. Cut lenses can't be returned, but if we made an error we remake them free.